Privacy Policy

starjili is committed to protecting the privacy and personal data of every player who registers and plays on our platform. This Privacy Policy is prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the applicable issuances of the National Privacy Commission (NPC).

This Policy applies to all personal data collected through the starjili website at starjili.vip, our mobile browser interface, and any related communications, including email and live chat. It does not apply to the privacy practices of third-party game providers, payment processors, or other external services linked to or integrated within our platform, each of which maintains their own separate privacy notices.

By accessing or using starjili, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.

For the purposes of the Philippine Data Privacy Act and this Policy, starjili is the personal information controller responsible for determining the purposes and means of processing your personal data in connection with the starjili platform.

If you have any questions about how starjili handles your data, or wish to exercise any of your data subject rights, please contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.

starjili collects personal data across several categories, depending on how you interact with the platform:

starjili does not knowingly collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance purposes.

starjili processes your personal data on one or more of the following legal grounds:

• Contractual Necessity: Processing is required to create and maintain your starjili account, execute financial transactions, and deliver the gaming services you have registered to use.
• Legal Obligation: Processing is necessary to comply with the Anti-Money Laundering Act (AMLA), KYC requirements, tax obligations, and other applicable Philippine laws and regulatory directives.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming enforcement, and analytics to improve the starjili platform — provided such interests are not overridden by your rights.
• Consent: Where you have explicitly opted in to marketing communications or non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

starjili uses the personal data it collects for the following purposes:

• To register, verify, and manage your starjili player account.
• To process deposits and withdrawals via GCash, Maya, and other supported Philippine payment channels.
• To conduct identity verification (KYC) as required under Philippine anti-money laundering regulations.
• To detect, investigate, and prevent fraud, cheating, collusion, and unauthorised account access.
• To monitor compliance with our Terms & Conditions and responsible gaming policies.
• To administer bonuses, promotions, and VIP loyalty rewards.
• To personalise your gaming experience and recommend relevant games or offers.
• To send transactional communications including deposit confirmations, withdrawal notifications, and security alerts.
• To send promotional and marketing communications, where you have given consent or where permitted under applicable law.
• To maintain audit trails and records as required by regulators.
• To improve platform performance, security infrastructure, and user experience through aggregated analytics.

starjili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may disclose your personal data to the following categories of recipients, strictly for the purposes outlined in this Policy:

• Payment Processors: GCash (GXI), Maya (Voyager Innovations), bank partners, and other payment service providers to process your financial transactions.
• Game Content Providers: Licensed third-party game studios whose software powers games available on starjili, to the extent necessary for game operation and RNG certification.
• Identity Verification Providers: KYC and AML compliance partners who assist in verifying your identity and screening against sanctions lists.
• IT & Cloud Service Providers: Infrastructure, hosting, and security vendors who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: Government agencies including the AMLC, BIR, NPC, and other lawful authorities, when disclosure is required by applicable Philippine law or court order.
• Professional Advisers: Lawyers, auditors, and insurers, subject to professional confidentiality obligations.

All third parties with whom starjili shares personal data are required to handle it in accordance with applicable privacy laws and are contractually prohibited from using it for any purpose beyond what is necessary for the services they provide to starjili.

Some of starjili's service providers and game content partners may process your personal data outside the Philippines. Where such transfers occur, starjili ensures that adequate safeguards are in place, including contractual clauses that impose data protection standards equivalent to or greater than those required under Philippine law.

By using the starjili platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside the Philippines where necessary for the delivery of our services.

starjili retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. In general:

• Account and identity data is retained for a minimum of five (5) years after account closure, in compliance with AMLA record-keeping requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• KYC verification documents are retained for a minimum of five (5) years after the end of the business relationship.
• Customer support communications are retained for two (2) years from the date of the interaction.
• Technical and usage logs are retained for up to twelve (12) months and then anonymised or deleted.

After applicable retention periods expire, starjili will securely delete or anonymise your personal data so that it can no longer be associated with you.

starjili implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and our servers.
• AES-256 encryption for sensitive data stored at rest, including financial records and KYC documents.
• Multi-factor authentication (MFA) for all internal staff access to systems containing personal data.
• Role-based access control (RBAC) ensuring that staff can only access the personal data necessary for their specific duties.
• Regular third-party penetration testing and vulnerability assessments of the starjili platform.
• Intrusion detection and real-time anomaly monitoring across all production systems.
• Documented data breach response procedures with mandatory NPC notification within 72 hours for reportable incidents.

While starjili employs industry-standard security practices, no digital platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for promptly reporting any suspected unauthorised access to your starjili account.

starjili uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help us deliver a functional and personalised experience.

• Essential Cookies: Required for core platform functionality, including session management, authentication, and security. These cannot be disabled without breaking platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players use the starjili platform, enabling us to identify performance issues and improve the user experience.
• Preference Cookies: Store your language, display, and notification preferences so you do not need to reset them on every visit.

You can manage, restrict, or delete cookies through your browser settings at any time. Note that disabling non-essential cookies will not affect your ability to play on starjili, but may reduce the personalisation of your experience.

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by starjili:

• Right to be Informed: The right to know how your personal data is being collected, used, and processed — as set out in this Privacy Policy.
• Right to Access: The right to obtain a copy of your personal data held by starjili and information about how it is being processed.
• Right to Rectification: The right to correct inaccurate or incomplete personal data. You may update basic account information directly through your starjili account settings.
• Right to Erasure / Right to be Forgotten: The right to request deletion of your personal data in certain circumstances — subject to our legal retention obligations under AMLA and other applicable laws.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another controller, where technically feasible.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your privacy rights have been violated.

To exercise any of the above rights, please submit a written request to our Data Protection Officer using the contact details in Section 14. starjili will respond to all legitimate requests within thirty (30) days of receipt.

The starjili platform is strictly intended for adults aged 21 years and older. starjili does not knowingly collect, process, or retain personal data from individuals under the age of 21. If we become aware that personal data has been submitted by a person under the minimum age, we will immediately close the associated account, return any deposited funds to the payment source, and delete all associated personal data.

If you have reason to believe that a minor has registered on the starjili platform, please notify us immediately via live chat or email support at starjili.vip so that we can take immediate remedial action.

starjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or our data processing practices. Material changes will be communicated to registered players via email notification or a prominent notice on the starjili platform prior to the effective date of the change.

Your continued use of the starjili platform following notification of an amendment constitutes your acceptance of the revised Privacy Policy. The "Last updated" date at the top of this Policy will always reflect the most recent revision.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by starjili, please contact our Data Protection Officer:

For complaints that cannot be resolved directly with starjili, you have the right to escalate to the National Privacy Commission of the Philippines (privacy.gov.ph).